Hire Policies


Big Fish Rentals accepts payment by cash, bank transfer, cheque, or credit/debit card. Please make all cheques payable to Big Fish Rentals Ltd, and send to the address on our contact page.

Our BACS payment details are included on invoices. Alternatively, please email us for the bank transfer payment information.

Privacy Policy

When taking Cardholder Not Present payments from debit or credit cards, an agreed deposit may be taken in addition to the hire costs. As per our Terms & Conditions, this may be up to the replacement value of the equipment hired. This deposit will be refunded in full on the return of the hired equipment, presuming no loss or damaged has occured. We do not, at any time, hold any customer’s card details or store any financial information. No refunds will be given for the hire cost.